Official Documents

Judibos Privacy Policy – Data Protection Transparent & Secure Malaysian Users

Updated: 1 January 2026 256-bit SSL Malaysia

This policy clearly explains how judibos collects, uses, stores, and protects your personal data. We are committed to keeping your privacy protected at all times.


Judibos's Commitment to Your Privacy

At judibos, privacy is not just a written policy — it is a real practice embedded in every layer of our systems and operations.

256-bit SSL Encryption

All data transmitted between your device and judibos's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions.

No Data Sales to Third Parties

Judibos does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — it is not a commodity for sale.

Data Control in Your Hands

You have full rights to access, amend, or request deletion of your personal data at any time. Requests are straightforward and processed within the stipulated timeframe.

Secure & Controlled Servers

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24/7 security monitoring.

Malaysia Regulatory Compliance

The judibos Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data is handled to local legal standards.

Communication Preferences Control

You can easily manage your marketing communication preferences through your account settings. Choose to receive or opt out of any promotional communications at any time.


1 Introduction

Judibos ("we", "Platform") respects the privacy rights of every user and is committed to protecting the personal information you entrust to us. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you use the judibos platform.

This policy applies to all users of the judibos platform, including website visitors, registered members, and active players. By using our platform, you agree to the collection and use of information as described in this Privacy Policy.

Judibos complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. We take a proactive and careful approach to handling personal data, going beyond merely meeting the minimum legal requirements.

Note: This Privacy Policy should be read together with Terms and Conditions judibos. Both documents together form the complete agreement between you and judibos regarding use of the platform.

2 Information We Collect

2.1 Information You Provide Directly

When you register an account or use judibos services, we collect information you voluntarily provide, including:

  • Full name as it appears on your official identification document
  • Date of birth and gender
  • Email address and mobile number
  • Residential address
  • Bank account or digital wallet details for transactions
  • Copy of identification document (ID card, passport) for the KYC process

2.2 Information Collected Automatically

When you browse or use the judibos platform, our systems automatically collect certain information for security and service improvement purposes:

Data Type Example Purpose
Device Data Phone model, OS, browser Display optimisation
Network Data IP address, ISP Security & fraud prevention
Activity Log Pages visited, session duration Platform usage analytics
Transaction Data Amount, time, payment method Financial & security records
Game Data Bets, wins, game history Game integrity & support

2.3 Information from Third Parties

In certain circumstances, judibos may receive information about you from legitimate sources such as identity verification service providers, payment processors, and relevant authorities to meet legal requirements.

3 How We Use Your Data

Judibos uses collected information solely for legitimate purposes directly related to the provision of platform services. We do not use your data for unrelated purposes without your consent.

3.1 Primary Purposes of Data Use

  • Create and manage your user account on judibos
  • Process deposits, withdrawals, and other financial transactions
  • Verify your identity through the required KYC process
  • Provide effective and personalised customer support
  • Send important information related to your account and transactions
  • Detect and prevent fraud, money laundering, and other illegal activities
  • Comply with applicable legal and regulatory obligations

3.2 Secondary Purposes (With Your Consent)

  • Send relevant promotional information and bonus offers
  • Conduct user satisfaction surveys to improve our services
  • Personalise your platform experience based on your gaming preferences
Our Guarantee: judibos does not use your data to make automated decisions that have a significant impact on your rights without human oversight. All major decisions involve review by our team.

4 Information Sharing

Judibos does not sell or rent your personal data to third parties. However, in certain limited and controlled situations, your information may be shared with the following parties:

4.1 Third-Party Service Providers

Judibos works with a number of carefully selected service providers to support platform operations, including payment processors, identity verification service providers, and technology infrastructure suppliers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

4.2 Legal Requirements

Judibos may disclose your information to the relevant authorities when required by law, court order, or direction of a legitimate regulatory body. Such disclosure will be made solely within the scope required by law.

4.3 Business Transfers

In the event of any merger, acquisition, or transfer of business assets, user information may be transferred as part of that transaction. Users will be notified in advance and your privacy rights will continue to be protected by the receiving entity.

Important: judibos does not share your information with third-party advertisers, data broker companies, or any party that has no legitimate operational need related to the provision of judibos services to you.

5 Data Security

Judibos continually invests in the latest security technologies and procedures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

  • 256-bit SSL/TLS encryption for all data communications between server and client
  • Databases encrypted using industry-standard AES-256 encryption
  • Multi-layered firewall and active intrusion detection system (IDS)
  • Round-the-clock 24/7 security monitoring by the judibos IT security team
  • Regular security audits by accredited independent third parties
  • Two-factor authentication (2FA) is available and encouraged for all accounts

5.2 Operational Security Measures

  • Access to users' personal data is restricted to staff with a legitimate operational need only.
  • All staff with access to user data undergo regular data protection training
  • Comprehensive and tested security incident response procedures
Note: While judibos takes comprehensive security measures, no system is completely immune to all threats. You also play an important role — always keep your password and account login credentials confidential.

6 Cookies & Tracking Technologies

Judibos uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and deliver relevant content. Cookies are small text files stored on your device when you visit our platform.

6.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login and session security. Cannot be disabled.
  • Performance Cookies: Collect information on how you use the platform to help us improve our services.
  • Functional Cookies: Save your preferences such as language and display settings for a more personalised experience.
  • Analytics Cookies: Help us understand platform usage patterns in an aggregated and anonymised form.

6.2 Cookie Management

You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and experience of the judibos platform.

7 Your Rights as a User

As a judibos user based in Malaysia, you have the following rights regarding your personal data. judibos is committed to respecting and facilitating the exercise of these rights.

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You may request the deletion of your personal data, subject to legally mandated record-keeping obligations.

Right to Withdraw Consent

You may withdraw consent for data processing at any time without affecting the validity of prior processing.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.

How to Submit a Request: To exercise any of the rights above, contact our privacy team by email at [email protected] or via the platform's live chat. We will process your request within 14 business days.

8 Data Retention & Deletion

Judibos retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, the data retention period depends on applicable legal and regulatory requirements.

8.1 Retention Period

  • Financial transaction records: retained for a minimum of 7 years in accordance with Malaysian legal requirements
  • Identity verification records (KYC): retained for 5 years after account closure
  • Activity and security logs: retained for 2 years
  • Customer support communications: retained for 3 years
  • Marketing data (with consent): deleted within 30 days of consent withdrawal

8.2 Deletion Procedures

When the retention period expires or upon a valid request, judibos will securely delete or anonymise your personal data using industry-standard deletion procedures. Deleted data cannot be recovered.

9 Changes to the Privacy Policy

Judibos reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, services offered, or applicable legal requirements. Each amendment will be accompanied by a clear update date at the top of this page.

For significant amendments that affect how we process your personal data, judibos will endeavour to notify you by email or through a prominent notice on the platform at least 14 days before the amendment takes effect. Continued use of the platform after the effective date constitutes acceptance of the revised Privacy Policy.

Recommendation: Check this Privacy Policy page regularly to ensure you are always aware of how we handle your data. The date of the most recent update is always displayed at the top of this page.

10 Contact Us

If you have any questions, concerns, or complaints regarding judibos's Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Email: [email protected]
  • Live chat: Available directly on the judibos platform, 24 hours a day, 7 days a week
  • Response time for privacy inquiries: within 14 business days

For data protection complaints that cannot be resolved through our internal channels, you have the right to submit a complaint to the Department of Personal Data Protection (JPDP) Malaysia, the relevant regulatory body under the Personal Data Protection Act 2010.


Trusted Platform

Your Data Is Safe with judibos

Judibos operates with full transparency and a genuine commitment to protecting your privacy. Join over 500,000 Malaysian players who have trusted our platform.

See also: Terms and Conditions  |  Responsible Gaming  |  About Us

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